Are you a contractor or installer looking to improve your sales rep skills and performance so they can close more deals? Converting your prospects into customers takes a lot of...
Hi, my name is John Toohill, marketing manager at Home Pride Bath and shower systems. Situations before Enthu.AI It would take me a very long time to pull calls, to...
Welcome to our guide on crafting a top-notch Quality Assurance (QA) scorecard for 2025! Whether you’re in customer service or managing a call center, you can’t run a successful business...
In the dynamic landscape of agent sales coaching, a transformative revolution is underway, comparable to the shift from 2G to 5G and the emergence of blockchain technology. In an era...
Understanding your customers is one of the most critical aspects of your business success. Knowing and uncovering valuable customer insights offer numerous benefits to your business, from personalization to target...
AI in contact centers is no longer a new concept that we used to talk about. Today, we see a lot of commercial sectors using technology to improve customer satisfaction....
Explore everything you need to know about sales coaching. From the football World Cup to a local cricket match, you've seen those enthusiastic coaches. They always try to motivate their...
Congratulations! You've built a world-class product. Your marketing team has put their heart and soul into creating a good buzz for this new product. But despite all the hype and...
As businesses navigate through ever-evolving market dynamics, the demand for sales professionals with refined skills, adaptive techniques, and strategic insight has never been more pronounced. When your sales team is...
Every business success depends largely on customer interactions. How a contact center responds to the queries and grievances of customers is crucial. That's why it's essential to monitor every call...
“Tell me and I forget, teach me and I may remember, involve me and I learn.” – Benjamin Franklin. Sales professionals have evolved from their traditional counterparts. Today, they have...
Explore everything you need to know about the customer effort score. Putting yourself in your customers' shoes is critical if you truly want to understand their experience with your company. ...