What is Call Center Analytics So...
Picture this: In the call center, your agents work tirelessly to assist customers, resolve issues, and leave a lasting impression.
Amidst this hustle, how do you ensure that every intera...
Enthu Blog
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Mar 13, 2024
12 min read
17 Best Sales Enablement Tools f...
Prospecting is one of the most challenging tasks of the sales process.
According to HubSpot, more than 40% of salespeople say this is the hardest task assigned to them.
Sales reps fac...
Mar 13, 2024
9 min read
How to Plug Holes in Your Sales ...
According to Allied Market Research, the global home improvement market size was $316.8 billion in 2020 and is projected to reach $585.3 billion by 2030, growing at a CAGR of 6.2% from 2021 ...
Mar 7, 2024
3 min read
Save 1 Month in New Agent Onboar...
Agent onboarding is a never-ending cycle for your home improvement business’ customer service department.
Because the average lifespan of an agent is one year, you must retain new hires ...
Mar 7, 2024
3 min read
How Enthu.AI Helps in Ramping Up...
If you’re a home improvement contractor or installer, securing appointments with your potential customers is paramount to sustaining and growing your business.
From enhanced sales opport...
Mar 6, 2024
7 min read
How to enhance sales rep skills ...
Are you a contractor or installer looking to improve your sales rep skills and performance so they can close more deals?
Converting your prospects into customers takes a lot of work. It’...
Feb 29, 2024
1 min read
How HomePride Bath Increased The...
Hi, my name is John Toohill, marketing manager at Home Pride Bath and shower systems.
Situations before Enthu.AI
It would take me a very long time to pull calls, to analyze recordings, to ...
Feb 23, 2024
15 min read
How to build a Quality Assurance...
“That was a good call… right?”
If you’ve ever said that after a review, you’re not alone. It sounded okay. The agent followed the script.
But the tone felt cold. The hold time dragged....
Feb 22, 2024
6 min read
The Future of Sales Coaching: AI...
In the dynamic landscape of agent sales coaching, a transformative revolution is underway, comparable to the shift from 2G to 5G and the emergence of blockchain technology.
In an era mark...
Feb 15, 2024
13 min read
10 Best Conversation Intelligenc...
Understanding your customers is one of the most critical aspects of your business success.
Knowing and uncovering valuable customer insights offer numerous benefits to your business, from p...
Feb 14, 2024
6 min read
Contact Center AI: From Disjoint...
For decades, contact centers have relied on a patchwork of systems — a CRM here, a call system there, a ticketing platform somewhere else.
While these systems were critical to keeping o...
Feb 13, 2024
8 min read
Sales Coaching: The ultimate Gui...
Explore everything you need to know about sales coaching.
From the football World Cup to a local cricket match, you've seen those enthusiastic coaches. They always try to motivate their tea...
