Coach & nurture rockstar calling teams, in half the time

Help your calling reps learn and grow faster through continuous and actionable feedback, enabled by Enthu’s conversation AI and analytics.

Coach and train calling teams

How Enthu enables calling teams learn and grow faster?

Surface out coachable moments

Find specific call moments that warrant agent coaching and training (e.g. competitor comparisons, sales objections, legal & compliance etc.). Reinforce winning behaviors and course-correct wherever required.

Share instant feedback

Rate calls and share feedback & coaching tips with agents in real time.

give instant feedback
Learn from others

Learn from top performers

Bookmark specific calls for your agents to listen to as part of their improvement plan. Create custom playlists and make new calling agents onboard faster, without the need to handhold them.

Track improvements

Track and compare agent calling improvements over time. Compare with other agents to understand relative performance and individual coaching needs.

Enthu intergrates with CRMs & VoIPs

More features to improve agent coaching & training

Call transcription

Get each call auto transcribed. Refer call dialogue text for quick quality checks

Playback library​

Bookmark calls to create custom playlists for training, coaching or escalation.

Moment analysis

AI driven conversation analysis to surface out agents that need training.

Agent level analysis

Identify patterns that separates your best agents from the mediocres.

Exhaustive call filtering

Filter calls across dates, agents, moments, feedback; and much more

Custom feedback forms

Create custom feedback forms tuned for individual teams.

Conversation Intelligence to coach calling teams faster

Explore how Enthu can be an enabler for your contact center

Ask for a FREE demo today.

Agent coaching gets faster and better with Enthu