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Spotlights

Scott Deering

Conversation With Scott Deering – Direct...

Welcome to our edition of "Spotlighting the Leaders." Today, we spotlight Scott Deering from Direct Line. With over ten years in the contact center industry, Scott has become an expert...
Leader spotlight- Alex McConville

Conversation With Alex McConville -Yopa Properties

In our conversation with Alex McConville, the Head of Contact Center at Yopa, we gain valuable insights into his journey from a frontline agent to leading one of the top...