enthu.ai

Enthu comes with transparent and affordable pricing, custom calculated for your business needs.

eValu8

QA Workflow (non AI)

aiQ

Powered by advanced AI

aiQ++

Powered by GenAI

Quality Management

Playback recordings

Auto fetch conversations (recordings/chats) from 3rd party software

Review and score calls

Manually score conversations against pre defined scorecards

Custom scorecards

Create custom scorecards to manually score conversations

Zero tolerance questions

Create Zero Tolerance category questions in scorecard

Share evaluations with agents

Disputes/agent rebuttals on evaluations

Agents can contest evaluations and seek help

Root Cause Analysis

Basic

Advanced

GenAI enabled

Agent coaching module

Create and track coaching delivered to the agents

Quality workflow automation

Automate basic quality workflows and reduce daily juggling across spreadsheets, emails and conversations

Filtering options

Customer conversations as searchable as the internet

Basic

Advanced

Advanced

AI powered Quality Automation

AI enabled call scorings

Auto score calls using AI

100% QA coverage

Monitor and score 100% of the conversations using AI

AI enabled summaries

Summarize each interaction using AI

Call transcripts

Best in industry transcription accuracy

Auto speaker separation

Customer and agent dialogues auto separation using AI

Auto detect language

Automatically identify the customer language. Enthu.AI works for English and Spanish right now.

Sentiment analysis

Identify customer sentiments in the conversation
Generative AI powered Quality Automation

Generative AI enabled scans

Use GenAI to scan conversations and extract intelligence

Configure custom questions for GenAI response

Generate intelligence using your specific set of questions
Analytics & trends

Performance reports for Agents, Teams & QAs

AI-insights on performance

Keyword spotting

Set unlimited keyword groups for auto spotting within conversations
Calibrations

Create unlimited calibration sessions

Independent call scoring

Invite stakeholders (QAs, TLs, Agents etc.) to fill calibration scorecards

Detailed discrepancy analysis

Compare results against a Master Calibrator
Libraries and playlists

Private and public playlists

Create Spotify like playlists for self and teams

Tag calls to playlists

Share playlists with stakeholders

Auto redaction

Auto redact 16+ PII parameters across audio

Enthu.AI auto detects PII parameters like email, phone numbers, SSN, card info etc. and replaces them with a beep.

Auto redact 16+ PII parameters across transcripts

Enthu.AI auto detects PII parameters like email, phone numbers, SSN, card info etc. and replaces them with generic labels e.g. [credit_card_number] instead of the numbers spoken.
System Configurations

Create unlimited teams

Add/manage agents

Create unlimited moments

Classify keywords under Moments for automatic detection.

Reject calls below X secs

Configure daily email alerts

Role based logins

For Quality Managers

For Quality Analysts

For Team Leadss

For Agents

Integrations

Integrate with 50+ pre existing 3rd party software

Push summaries/transcripts to Salesforce/Hubspot

Custom integration requests

Data warehouse integration requests

API access for data push

Support

Support over email, chat and video call

Dedicated account manager

Add ons

Direct access to our product team

Early access & influence on our roadmap

SOC2 security standards

Let’s discuss

14 Day Free Trial

14 Day Free Trial

Growth
Upto 50 agents
Enterprise
More than 50 agents?

Talk to us for a comprehensive solution that meets your enterprise needs.

Quality & audits

Unlimited scorecards

Unlimited keywords/phrases

20+ call filters

Search transcripts

Call ignores

100% call audits

AI & sentiments

Most accurate transcripts

Auto language detection

Auto summary

Speaker separation

Auto PII redaction

Sentiments analysis

Workflow & collaboration

Separate Agent & QA logins

Triggers & auto alerts

Playlist & call libraries

Coaching sessions

Feedback contesting

call ignore

Dashboards & reporting

Team level analysis

Agent level analysis

Leaderboards

SMB

Manual QA for upto 100 agents

$500/month

✓

Upto 100 agents

✓

10 QAs/TLs/Supervisors

✓

Unlimited Teams

✓

Unlimited Custom Scorecards

✓

Playlists & Coaching

✓

Audit workflows

✓

Audit Reporting

Mid- enterprise

Manual QA for upto 500 agents

$1499/month

✓

Upto 500 agents

✓

50 QAs/TLs/Supervisors

✓

Unlimited Teams

✓

Unlimited Custom Scorecards

✓

Playlists & Coaching

✓

Audit workflows

✓

Audit Reporting

Enterprise
Manual QA for
more than 500 agents?

Talk to us for a comprehensive solution that meets your enterprise needs.

Growth

For teams upto 25 voice agents

$59 /agent/mnth

Access to all features for upto 25
agents, 60 hours/agent/month

Enterprise

For larger teams

Custom

Custom pricing tuned for
specific needs.

You generate 10X the RoI on your investments with Enthu.AI

increase in conversion rate
0 %
improvement in CSAT
0 %
increase in QA efficiency
0 %
faster agent onboarding
0 X

All our paid plans ensure 100% support to make you successful

Onboarding

Get to the ahaa moment in no time.

All our paid plans come with guided onboarding sessions for your teams. Getting started with Enthu.AI is easy and requires minimal time and effort at your end.  

Management

Priority support to all your questions

All our customers get a single point of contact in Enthu.AI. We ensure no question goes unaswered and no concern goes unattended.

 

Success

Keep getting the most from Enthu.AI

You also get a dedicated account manager whose single point objective is to make you successful. Consider them as a blend of product experts and customer service wizards.  

Fastest implementation, best support & quickest RoI across all quality management software

Easiest to use
Best support
Easiest to do business
RoI
Enthu.AI rating

Our customers vouch for us

Exceptional product, impressive UX, great customer support, super responsive team : these are some of the adjectives our customers used for us. Read the detailed testimonials on G2.

Witness Enthu.AI in Action. Book a product demo now.

Frequently asked questions

Can I try Enthu.AI before buying a plan?

Absolutely. When you sign up for Enthu, you get a free 14 days trial to our fully functional plan- no credit card required.

Please go ahead and try it. Once you are satisfied and convinced, you can always upgrade to a paid plan.

Am I binded to any contract?

All our plans are recurring semi annual or annual, depending on what you select.

We are a SaaS company and you can stop the service at any time. No strings attached, no question asked. But we do appreciate feedback and always look forward to hearing from you.

Can I really cancel anytime I like?

For sure. Just drop an email to your Enthu.AI account manager with your cancellation request.We will confirm the cancellation via email (within 24 – 48 hours).

Your subscription will automatically stop at the end of your billing cycle and won’t renew further.

I don’t see an integration with my VoIP. Can you support that?

We will build an integration with your VoIP if you don’t see it as part of our supported integrations. Just reach out to us for a free demo and we can talk about the integration process. 

Which all currencies and payment options do you support?

We charge you in US dollars and accept all major credit and debit cards. Our payment system is powered by Stripe, one of the world’s most renowned payment gateway.

By the way, you can also wire the subscription fee directly to our bank account.

How much time does it take to set up my Enthu.AI account?

It’s just a matter of minutes. Plus we are involved in the process from the start. That ensures you get it right on the first go itself, without wasting any time.

How safe is my data?

Enthu takes security very seriously. All our data is stored on AWS and protected using enterprise level security procedures. We also adhere to GDPR guidelines.

I still have pricing questions. What should I do?

No worries. You can chat with our customer success agent, or you can shoot your queries via email to hello@enthu.ai.

We collect the payments through Stripe.

Have a query? Send us an email to hello@localhost

Turn your mediocre Agents into Rockstars

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