What is Contact Center Pe...
Providing top-notch customer service every single day isn’t just a goal for your call center reps—it’s a promise they keep. At the core of this commitment is contact center performance...
Enthu Blogs
What is Call Center Analytics Softw...
Picture this: In the call center, your agents work tirelessly to assist customers, resolve issues, and leave a lasting impression. Amidst this hustle, how do you ensure that every interaction is not...
17 Best Sales Enablement Tools for Sales...
Prospecting is one of the most challenging tasks of the sales process. According to HubSpot, more than 40% of salespeople say this is the hardest task assigned to them. Sales reps face a tough journ...
How to Plug Holes in Your Sales Fun...
According to Allied Market Research, the global home improvement market size was $316.8 billion in 2020 and is projected to reach $585.3 billion by 2030, growing at a CAGR of 6.2% from 2021 to 2030. I...
Save 1 Month in New Agent Onboarding with Enthu.AI in 2024...
Agent onboarding is a never-ending cycle for your home improvement business’ customer service department. Because the average lifespan of an agent is one year, you must retain new hires again and ...
How Enthu.AI Helps in Ramping Up Appointment Set Rates? ...
If you’re a home improvement contractor or installer, securing appointments with your potential customers is paramount to sustaining and growing your business. From enhanced sales opportunities to...
How to enhance sales rep ...
Are you a contractor or installer looking to improve your reps’ sales skills and performance so they can close more deals? Converting your prospects into customers takes a lot of work. It’s ...
How HomePride Bath Increased Their ...
Hi, my name is John Toohill, marketing manager at Home Pride Bath and shower systems. Situations before Enthu.AI It would take me a very long time to pull calls, to analyze recordings, to coach an age...
How to build a Quality Assurance QA scor...
Welcome to our guide on crafting a top-notch Quality Assurance (QA) scorecard for 2024! Whether you’re in customer service or managing a call center, you can’t run a successful business without ...
The Future of Sales Coaching: AI an...
In the dynamic landscape of agent sales coaching, a transformative revolution is underway, comparable to the shift from 2G to 5G and the emergence of blockchain technology. In an era marked by rapid t...
10 Best Conversation Intelligence Software For 2024...
Understanding your customers is one of the most critical aspects of your business success. Knowing and uncovering valuable customer insights offer numerous benefits to your business, from personalizat...
AI in Contact Centers: A Detailed Guide for 2024...
 AI in contact center is no longer a new concept that we used to talk about. Today we can see a lot of commercial sectors using technology to improve customer satisfaction. Call centers are one of th...
