How HomePride Bath Increased Their Revenue...
Hi, my name is John Toohill, marketing manager at Home Pride Bath and shower systems. Situations before Enthu.AI It would take me a very long time to pull calls, to...
Enthu Blogs
How to build a Quality Assurance...
Welcome to our guide on crafting a top-notch Quality Assurance (QA) scorecard for 2024! Whether you’re in customer service or managing a call center, you can’t run a successful business...
The Future of Sales Coaching: AI...
In the dynamic landscape of agent sales coaching, a transformative revolution is underway, comparable to the shift from 2G to 5G and the emergence of blockchain technology. In an era...
10 Best Conversation Intelligence Software For...
Understanding your customers is one of the most critical aspects of your business success. Knowing and uncovering valuable customer insights offer numerous benefits to your business, from personalization to target...
AI in Contact Centers: A Detailed...
AI in contact center is no longer a new concept that we used to talk about. Today we can see a lot of commercial sectors using technology to improve customer...
Sales Coaching: The ultimate Guide for...
Explore everything you need to know about sales coaching. Whether it's the football World Cup, an Olympic boxing game, or a friendly local cricket match, you’ve probably seen those enthusiastic...
9 Best Sales Training Software in...
Congratulations! You've built a world-class product. Your marketing team has put their heart and soul into creating a good buzz for this new product. But despite all the hype and...
9 Best Sales Coaching Software for...
As businesses navigate through ever-evolving market dynamics, the demand for sales professionals with refined skills, adaptive techniques, and strategic insight has never been more pronounced. When your sales team is...
10 Call Monitoring Software for 2024
Every business success depends largely on customer interactions. How a contact center responds to the queries and grievances of customers is crucial. That's why it's essential to monitor every call...
31 Sales Training Ideas to Improve...
“Tell me and I forget, teach me and I may remember, involve me and I learn.” – Benjamin Franklin. Sales professionals have evolved from their traditional counterparts. Today, they have...
What is Customer Effort Score (CSE)...
Explore everything you need to know about the customer effort score. Putting yourself in your customers' shoes is critical if you truly want to understand their experience with your company. ...
15 Best Call Center Phone Systems...
Even in today's digital world, customers prefer to talk to customer support on phone rather than talk to agents on live chat. Talking directly on the phone builds confidence and...
