Enthu Blogs

11 Ways to Deal with Diff...

Many times, customers will be really upset or angry with the service and it will be difficult to handle them. But if you know what to say, when to say and how to say it, then it will be easy for you t...

 
 

What is Customer Churn? H...

A. What is customer churn? Customer churn is the percentage of the customers that has stopped using the company’s product or service during a certain time frame. To calculate churn rate, you nee...