12 Best Sales Skills That...
12 Best Sales Skills every rep should master 1. Buyer research 2. Communication 3. Product knowledge 4. Strategic Prospecting 5. Active Listening 6. Objection Handling 7. Demo Skills 8. Gaining Commit...
Enthu Blogs
How to Use Agent Scorecard to Impro...
Call centre technology has come a long way since those IVR call routings. Even though it is still very much in use, call centres focus on improving their technological assets. In fact, 44% of customer...
How to Open a Sales Call Like a Pro: 5 E...
How to open a sales call? 1. Greet the Person  : Start your conversation with utmost respect and professionalism. 2. Introduce yourself and your business : Introduce and clear the purpose for which...
Call Center Quality Assurance: Why ...
Call center quality assurance is a process or set of actions aimed to analyse, monitor, and evaluate the performance of agents as well as the overall customer service experience. Call centre QA̵...
How to evaluate a speech analytics software?...
Are you a business leader exploring the best speech analytics software solution for your sales calling team? With so many options available in the market, you will soon face a plenty of problem while ...
10 Effective ways to improve NPS in 2024...
Think! Think beyond delivering just a service. Address incoming queries with tangible solutions, minimize dissatisfaction and maximize efficiency. That’s how you stay competitive in the battlegrou...
Top 11 AI Phone Systems f...
In this article, we will talk about the best phone systems for small businesses which you can choose to establish your business. Here is the list of top 11 software:  Aircall  RingCentral Freshdes...
9 Best Speech Analytics Software fo...
Introducing the top 9 Speech Analytics Software solutions that streamline your quality assurance process, empowers contact centers coaching and sales agents to analyze conversations effortlessly. Save...
12 Best AI Call Recording Software for 2...
Call recording software plays an important role in contact centers as these take good care of your customers and your business grows itself. They do not expect you to be perfect. They understand thi...
Changing the Face of Customer Exper...
This is a new series from Enhu.AI. We are going to talk about customer experience and customer service. This is an endeavor to help. Let’s understand what customer experience is and how different ex...
Why Small Businesses Must Digitize Their Customer Relationsh...
The digital revolution is, shall we say, polarizing. Some small business owners are all in. They’re taking payments online, working with remote teams, and have completely digitized their customer re...
6 Types of sales quota to help your team win bigger...
Every journey needs a destination – and every business needs a sales target. It is only when this target is achieved that your business can start to see the first glance of success. A sales quot...
