How to Deal with Difficult Customers?
Many times, customers will be really upset or angry with the service and it will be difficult to handle them. But if you know what to say, when to say...
Enthu Blogs
Top 6 Benefits of ChatGPT in...
Customer expectations for immediate support are higher than ever before. In fact, a survey revealed that 82% of customers expect an immediate response from businesses. This increasing demand for instant...
11 Examples of Bad Customer Service...
Customer care is one of the crucial tools for maintaining a good relationship with existing and potential customers. It can also be instrumental in breaking your relationship with customers. This...
11 Ways to Manage a Sales...
The biggest task these days is to manage a sales team. It is upon you on how they perform in sales calls and meetings. You can either lead them to...
A Comprehensive Guide on Call Center...
Are you doing call center training the right way? Your call center agents aren't just ordinary employees; they're the face of your company. These agents are the first point of...
How to Effectively Conduct the Sales...
A major hurdle for every sales manager is to find the right rep for their team. On average, it takes 381 days to train a new sales rep, and their tenure...
10 Best Practices For Using ChatGPT...
Since its launch, ChatGPT has become the talk of the town. Developed by OpenAI, this groundbreaking language model has been causing a stir in the tech world due to its capacity to...
5 Ways to Boost Call Center...
Things do not happen by chance. Call center efficiency is a compound result of focus, strategic delegation, and above all, innate love for work. In a call center setup, an...
ChatGPT in Contact Centers : Transforming...
Have you ever had a conversation with someone, only to realize later that they were an advanced technology? No, I’m not talking about science fiction movies. I’m talking about the...
5 Ways to Reduce Customer Churn...
In today’s competitive business landscape,  customer churn rate has become a key performance indicator for businesses of all sizes. It is an important metric because losing customers can have a...
19 Call center Best Practices to...
A business will flourish only when your customers are satisfied with the product and services that you have to offer. Else your competition is always there to grab your dissatisfied...
20 Most Common Sales Mistakes to...
Committing a mistake is fine as long as we learn from it and don’t repeat the same mistake again. The same is true for sales. Most often than not, we...
