Generative AI for Sales Team in ...
Ever wondered how top-performing sales teams stay ahead in today's fast-paced market?
It's all about embracing cutting-edge technologies that make their jobs easier and more effective.
...
Enthu Blog
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Jun 12, 2024
14 min read
Top 17 Sales Coaching Metrics th...
Thanks to technological advances, you can track and measure pretty much anything about your customer service or sales representatives’ performance.
But just gathering data isn’t sufficie...
Jun 7, 2024
11 min read
How to Calculate and Improve Sal...
Conversion rate is one of the most common KPIs used by marketing professionals, sales teams, call center agents and business professionals.
It’s a key metric that tells you how your comp...
May 28, 2024
11 min read
What is VoIP Phone System in 2025?
Landline phones are a relic from a bygone era.
There was a time when they used to be the heart of the home and business.
With the advancement of Internet technology, traditional desk...
May 24, 2024
9 min read
5 Best Playvox Alternatives and ...
Playvox is a popular contact center software for quality management, workforce management, agent performance optimization, and beyond.
Playvox equips you with a cloud-native, digital-firs...
May 21, 2024
9 min read
How to Conduct Coaching Session ...
“Coaching is unlocking a person’s potential to maximize their growth.” - John Whitmore.
Everyone needs a coach. It doesn’t matter whether it’s a sportsperson, student, business owner or e...
May 14, 2024
17 min read
13 Best Call Transcription Softw...
Has it ever happened in your customer service or call center that after hanging up the phone, you've wanted to listen to the recent conversation again to know exactly what the customer said?...
May 13, 2024
8 min read
Everything You Need To Know Abou...
There is a famous phrase, “people buy people”.
It simply means people are more likely to buy from people they know, like, and trust.
Even today, 71% of customers are more likely to pu...
May 8, 2024
10 min read
How to Evaluate Agent Performanc...
According to HubSpot, “About 68% of customers are willing to pay more for products and services that are known for offering excellent customer service experiences.
And it’s your call cen...
Apr 25, 2024
9 min read
What is Interactive Voice Respon...
When calls are put on hold or transferred longer, it can result in frustrating customer experiences.
They feel like their time is being wasted, they're not valued, and the service qualit...
Apr 24, 2024
9 min read
5 Best Scorebuddy Alternatives a...
Finding Scorebuddy alternatives becomes important for those who are already familiar or have used it before.
Businesses are constantly looking for software to streamline and improve thei...
Apr 18, 2024
9 min read
What is Contact Center Performan...
Providing top-notch customer service every single day isn't just a goal for your call center reps—it's a promise they keep.
At the core of this commitment is contact center performance m...
