What is Interactive Voice...
When calls are put on hold or transferred longer, it can result in frustrating customer experiences. They feel like their time is being wasted, they’re not valued, and the service quality is poo...
Enthu Blogs
5 Best Scorebuddy Alternatives and ...
Finding Scorebuddy alternatives becomes important for those who are already familiar or have used it before. Businesses are constantly looking for software to streamline and improve their customer s...
What is Contact Center Performance Manag...
Providing top-notch customer service every single day isn’t just a goal for your call center reps—it’s a promise they keep. At the core of this commitment is contact center performance...
What is Call Center Analytics Softw...
Picture this: In the call center, your agents work tirelessly to assist customers, resolve issues, and leave a lasting impression. Amidst this hustle, how do you ensure that every interaction is not...
17 Best Sales Enablement Tools for Sales Teams in 2024...
Prospecting is one of the most challenging tasks of the sales process. According to HubSpot, more than 40% of salespeople say this is the hardest task assigned to them. Sales reps face a tough journ...
How to Plug Holes in Your Sales Funnel?...
According to Allied Market Research, the global home improvement market size was $316.8 billion in 2020 and is projected to reach $585.3 billion by 2030, growing at a CAGR of 6.2% from 2021 to 2030. I...
Save 1 Month in New Agent...
Agent onboarding is a never-ending cycle for your home improvement business’ customer service department. Because the average lifespan of an agent is one year, you must retain new hires again and ...
How Enthu.AI Helps in Ramping Up Ap...
If you’re a home improvement contractor or installer, securing appointments with your potential customers is paramount to sustaining and growing your business. From enhanced sales opportunities to...
How to enhance sales rep skills through ...
Are you a contractor or installer looking to improve your reps’ sales skills and performance so they can close more deals? Converting your prospects into customers takes a lot of work. It’s ...
How HomePride Bath Increased Their ...
Hi, my name is John Toohill, marketing manager at Home Pride Bath and shower systems. Situations before Enthu.AI It would take me a very long time to pull calls, to analyze recordings, to coach an age...
How to build a Quality Assurance QA scorecard in 2024?...
Welcome to our guide on crafting a top-notch Quality Assurance (QA) scorecard for 2024! Whether you’re in customer service or managing a call center, you can’t run a successful business without ...
The Future of Sales Coaching: AI and Agent Assist...
In the dynamic landscape of agent sales coaching, a transformative revolution is underway, comparable to the shift from 2G to 5G and the emergence of blockchain technology. In an era marked by rapid t...
