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Sales Training and Coaching

Customer service coaching
Sales Training and Coaching

Aug 16, 2024

15 min read

Customer Service Coaching: Effec...

Modern customers expect consistent and exceptional experiences across all touchpoints of a business.  In fact, 97% of customers say customer service is crucial for brand loyalty. Cust...
Sales Rep Skills
Sales Training and Coaching

Mar 6, 2024

7 min read

How to enhance sales rep skills ...

Are you a contractor or installer looking to improve your sales rep skills and performance so they can close more deals?  Converting your prospects into customers takes a lot of work. It’...
Future of Coaching
Sales Training and Coaching

Feb 22, 2024

6 min read

The Future of Sales Coaching: AI...

In the dynamic landscape of agent sales coaching, a transformative revolution is underway, comparable to the shift from 2G to 5G and the emergence of blockchain technology. In an era mark...
Sales coaching
Sales Training and Coaching

Feb 13, 2024

8 min read

Sales Coaching: The ultimate Gui...

Explore everything you need to know about sales coaching. From the football World Cup to a local cricket match, you've seen those enthusiastic coaches. They always try to motivate their tea...
Sales Training Ideas
Sales Training and Coaching

Jan 31, 2024

21 min read

31 Sales Training Ideas to Impro...

“Tell me and I forget, teach me and I may remember, involve me and I learn.” – Benjamin Franklin. Sales professionals have evolved from their traditional counterparts.  Today, they hav...
Customer Escalation Management
Sales Training and Coaching

Dec 28, 2023

11 min read

Everything you need to know abou...

You know that awkward pause when a customer says, “Can I speak to your manager?” Yeah, that's call escalation. It usually means something went sideways. Maybe the agent didn’t have the...
Improve Sales Efficiency
Sales Training and Coaching

Sep 28, 2023

10 min read

8 ways to improve sales efficien...

If you chat with a few sales professionals, you will likely hear them talk about sales effectiveness. It’s also likely that they will present different definitions and outlooks on the sub...
Call Center Sales Tips
Sales Training and Coaching

Sep 19, 2023

8 min read

10 Best Call Center Sales Tips t...

In today's fiercely competitive business landscape, mastering the art of selling over the phone has become absolutely crucial and on the other hand implementing correct call center sales tip...
Cold calling tips
Sales Training and Coaching

Jun 21, 2023

10 min read

15 Must Follow Cold Calling Tips...

Cold calling is an art because it attempts to convince a prospect to convert into a customer. Sales statistics say that 90% of the reps find cold calling to be highly effective. That’s...
Empathy statement
Sales Training and Coaching

Jun 14, 2023

13 min read

29 Empathy Statements for Custom...

How to express empathy in words? The ability to demonstrate empathy is vital for every employee in the call center business. As customer-facing professionals, we need to show empathy ...
Deal with Difficult Customers
Sales Training and Coaching

Jun 1, 2023

11 min read

How to Deal with Difficult Custo...

Many times, customers will be really upset or angry with the service and it will be difficult to handle them. But if you know what to say, when to say and how to say it, then it will be e...
Bad customer service
Sales Training and Coaching

May 30, 2023

8 min read

11 Examples of Bad Customer Serv...

Customer care is one of the crucial tools for maintaining a good relationship with existing and potential customers. It can also be instrumental in breaking your relationship with custom...
Sales Team Management
Sales Training and Coaching

May 26, 2023

7 min read

11 Ways to Manage a Sales Team E...

The biggest task these days is to manage a sales team. It is upon you on how they perform in sales calls and meetings. You can either lead them to prosperity or failure. An effective s...
Common Sales Mistakes
Sales Training and Coaching

Apr 7, 2023

16 min read

20 Most Common Sales Mistakes to...

Committing a mistake is fine as long as we learn from it and don’t repeat the same mistake again. The same is true for sales.  Most often than not, we have seen that sales repr...
Improve Customer Satisfaction
Sales Training and Coaching

Apr 4, 2023

9 min read

10 Ways to Boost Improve Custome...

Customer is the most essential part of your business. Without the customers, no business can survive. Therefore, it is very important that your customers are satisfied with your products ...
Objection Handling in Sales
Sales Training and Coaching

Mar 21, 2023

16 min read

Objection Handling In Sales: 30 ...

Occasionally in your sales career, you come across a situation where you close the deal directly after giving your  sales pitch. Those are such great feelings.  However, you and I bot...
Sales Closing Techniques
Sales Training and Coaching

Mar 17, 2023

12 min read

12 Best Sales Closing Techniques...

Closing is the final step in the sales cycle. This step will define whether the hard work that you have done in your previous steps amounts to anything or not. It is like the break or ...
Customer Retention Strategies
Sales Training and Coaching

Feb 22, 2023

15 min read

Top 19 Customer Retention Strate...

Every business seeks customer retention. Customers are always looked upon as assets by any business and it’s critical for the survival of the business to retain its best customers. A busin...
Sales Skills
Sales Training and Coaching

Feb 19, 2023

11 min read

19 Best Sales Skills That Every ...

You cannot become a great salesperson unless you have mastered the right sales skills. You need sales skills like communication, product knowledge, objection handling, and demo skills. Th...
Sales Call Opening
Sales Training and Coaching

Feb 7, 2023

11 min read

How to Open a Sales Call Like a ...

As per a research, 41% of the reps say the phone is their most effective sales tool. Contrary to a popular belief, 90% of the reps believe cold calling tips to be very effective. While the...

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