Enthu Blog

We monitor 2% of calls and hope for the best. Sound familiar? That’s the reality for most QA teams today. Manual audits. Random sampling. Endless spreadsheets. And somehow, we’re...

Are you a business leader exploring the best speech analytics software solution for your sales calling team? With so many options available in the market, you will soon face a plenty of p...

Think! Think beyond delivering just a service. Address incoming queries with tangible solutions, minimize dissatisfaction and maximize efficiency.  That’s how you stay competitive ...

In this article, we will talk about the best phone systems for small businesses which you can choose to establish your business. Your customers are present on multiple channels - phone, c...

Often, it is said that data is the new oil. But data without any analysis is just like crude oil. It has a lot of potential but only if someone refines it through the process called data...

This call recording software plays an important role in contact centers as these take good care of your customers and your business grows itself. They do not expect you to be perfect. The...

This is a new series from Enhu.AI. We are going to talk about customer experience and customer service. This is an endeavor to help. Let’s understand what customer experience is and how d...

The digital revolution is, shall we say, polarizing. Some small business owners are all in. They’re taking payments online, working with remote teams, and have completely digitized their cu...

Every journey needs a destination - and every business needs a sales target. It is only when this target is achieved that your business can start to see the first glance of success. A ...

Below is a summary of what all you can do once you integrate Zoom with your Enthu.AI account. 1. Log your call activity within Enthu All calls made through Zoom for the selected agents wil...

Below is a summary of what all you can do once you integrate Aircall with your Enthu.AI account. 1. Log your call activity within Enthu All calls made through Aircall for the selected agen...

Looking for ways to improve your sales knowledge? Then look no further. We have come up with a comprehensive list of 16 best sales blogs that will not only provide you with knowledge of n...