Dharvi Sharma 
The success of a call center depends upon how well call center agents are performing. Call center agents are responsible for making or breaking a company’s image because they are in direct contact with the customers. If agents could not help customers, then it … Read more
Closing is the final step in the sales cycle. This step will define whether the hard work that you have done in your previous steps amounts to anything or not. It is like the break or make a moment in sales so you must … Read more
Call center coaching is no easy task. That’s because it can be a time-consuming and emotionally draining process for supervisors and coaches. Yet, it is one of the most important call center best practices to continuously coach your agents. You have to be on point … Read more
Every business seeks customer retention. Customers are always looked upon as assets by any business and it’s critical for the survival of the business to retain its best customers. A business that can create and use sustainable customer retention strategies will likely outshine its … Read more
You cannot become a great salesperson unless you have mastered the right sales skills. Sales Skills like communication, product knowledge, objection handling, demo skills, etc., are needed if you need to have a meaningful conversation with the buyer. You might possess some of these … Read more
Every journey needs a destination – and every business needs a sales target. It is only when this target is achieved that your business can start to see the first glance of success. A sales quota is a defined destination that your business needs. … Read more
Looking for ways to improve your sales knowledge? Then look no further. We have come up with a comprehensive list of 16 best sales blogs that will not only provide you with knowledge of new sales practices but also give you insights into the … Read more
Sales are the most important part of your business’s growth. Without sales, your company will cease to exist. So your primary goal should be to learn new techniques and improve your sales skills. One of the best ways to do that is to listen … Read more
