Customer care is one of the crucial tools for maintaining a good relationship with existing and potential customers. It can also be instrumental in breaking your relationship with customers. This should be common understanding – and yet, bad customer service is not uncommon. Some … Read more
The biggest task these days is to manage a sales team. It is upon you on how they perform in sales calls and meetings. You can either lead them to prosperity or failure. An effective sales manager is one that hires best people and … Read more
Committing a mistake is fine as long as we learn from it and don’t repeat the same mistake again. The same is true for sales. Most often than not, we have seen that sales representatives are clueless as to why the prospects are not … Read more
Customer is the most essential part of your business. Without the customers, no business can survive. Therefore, it is very important that your customers are satisfied with your products and services, if you want customers to remain loyal to your company for a long … Read more
Occasionally in your sales career, you come across a situation where you close the deal directly after giving your sales presentation. Those are such great feelings. However, you and I both know, that’s not the case always. Such a situation is an exception, not … Read more
12 Sales closing Technique Now or Never Close Summary Close Sharp Angle Close Hard Close Assumptive Close Takeaway Close Question Close Need Close Benjamin Franklin Close Puppy Dog Close Option Close  Backwards Close Closing is the final step in the sales cycle. This step … Read more
19 super effective customer retention strategies 1. Build trust through relationships 2. Give special discounts to customers 3. Leverage customer surveys 4. Over-deliver on your promise 5. Prepare a robust onboarding program 6. Listen to your customers 7. Resolve your customer problems effortlessly 8. … Read more
12 Best Sales Skills every rep should master 1. Buyer research 2. Communication 3. Product knowledge 4. Strategic Prospecting 5. Active Listening 6. Objection Handling 7. Demo Skills 8. Gaining Commitment 9. Closing Techniques 10. Empathetic 11. Goal Oriented 12. Responsible You cannot become … Read more
How to open a sales call? 1. Greet the Person  : Start your conversation with utmost respect and professionalism. 2. Introduce yourself and your business : Introduce and clear the purpose for which you are calling 3. Asking the right first questions : Focus … Read more
