Enthu.AI: The best Scorebuddy alternative for call center QA

Searching for the best Scorebuddy alternative for your calling teams? Try Enthu .AI - the top rated alternative to Scorebuddy. Enthu.AI leverage conversation intelligence to monitor 100% agent conversations to drive improved call outcomes, in half the time.

Easy to onboard | No annual contracts | No minimum number of reps.

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Why business leaders chose Enthu.AI as Scorebuddy alternative?

Powered by conversation intelligence, Enthu.AI is the recommended tool for contact centers that want to improve their customer experience deliverability. Enthu.AI is integrated with leading VoIPs, CRMs and helpdesk software to show all your data in one single place, without the need to juggle across system while running your QA program.
Here’s a chart to explain the differences between Scorebuddy and Enthu.AI.

Scorebuddy
Enthu features

Why commit to a minimum number to start?

Scorebuddy requires you to commit to a minimum 25 users to start with, with no free trials in place.

Automated call QA with a $0 plan.

Enthu.AI doesn’t require you to commit to agents or to a plan to get started. Signup for free and start exploring. 

No AI generated insights?

With Scorebuddy, your quality teams still need to do the heavy loading of call listening and generating analysis by themselves. 

Automated quality monitoring

Create custom rules and replicate your agent scripts in Enthu and let AI monitor the calls for quality parameters, that too on automated mode. 

Why confuse your QAs and agents?

Scorebuddy’s big limitation is not having the data and reports in a single place. It makes the user journey tough and non intuitive.

Simplicity with power

Enthu.AI’s biggest strength is it’s modern day UI and fluidity of UX. Within just 2 screens, your QAs can perform the complete process. Intuitive filters and extensive rules make reporting and insigh generation a breeze.  

Declaration : All of the information is true as per best of our knowledge

Try Enthu.AI - An easy & effortless alternative to Scorebuddy

Sign up for a free 14-day trial now

Enthu.AI’s capabilities

More reasons to choose Enthu.AI over Scorebuddy

Less clutter with Enthu

Conversation analytics, minus the clutter

We have designed Enthu.AI for busy professionals like you. That means our analytics and reporting is deep enough to cover all your requirements, yet simple enough to get started within a minute. Enthu.AI lets you quickly analyze the conversations of your agents without flipping through tonnes of options & data.

Premium features at comparable prices

Get the power of conversation intelligence to fast track your QA. We don’t bind you in annual contracts or minimum rep commitments. You can start even with a single agent and scale up with time.

Improves sales skills
Reliable customer support

Reliable customer support, just a click away

Complaints going unheard? Enthu.AI promises a reliable customer support that resolves your questions and issues – across chat, email or live web conference. Just give us a shout out.

Built for multiple roles

Unlike Scorebuddy that is targeted only for quality, Enthu.AI is designed helps you monitor, evaluate and coach your agents, all within a single platform.  Enthu’s architecture is flexible to allow the contact center the way they want to use the conversation intelligence for.

Enthu intergrates with CRMs & VoIPs

Enthu.AI : Your best Scorebuddy alternative

Contact center leaders love Enthu.AI as their agent enablement platform

Enthu.AI : Quality monitoring for performance driven teams

Enthu.AI takes pride in being a complete conversation analytics platform for driving sales & after sales performance – it’s pocket friendly, easy to onboard & use and comes with a world class support you can trust on.

Sign up for a 14-day free trial.

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