Enthu: The best CallMiner alternative for Speech Analytics

Searching for the best CallMiner alternative for your contact center? Try Enthu - the #1 alternative to CallMiner. Enthu’s AI driven speech Analytics ensures faster sales call QA without the need to listen to every single call, that too without breaking your bank.

Easy to onboard | No annual contracts | Cost effective

Why contact centers & BPOs choose Enthu over CallMiner?

Both Eureka CallMiner & Enthu let contact centers and BPOs monitor agent performance and improve call outcomes. However, Enthu is simple to use, quick to onboard and is much more easy on your pocket. Enthu doesn’t require an on premise deployment and runs on cloud. Moreover, Enthu seamlessly integrates with your existing 3rd party VoIP dialers and CRMs and delivers analytics on your call data, without you doing anything extra.

Here’s a chart to explain the differences between CallMiner and Enthu.

Why commit to a minimum to start?

CallMiner requires you to commit to $1,275 to setup on AWS, just to get started.

Start with Enthu (no strings attached)

Enthu doesn’t require you to commit to agents, plan or deployments. Get 14 days pilot free & start exploring.

Why pay more when you won’t use it all?

CallMiner is an enterprise software with sophisticated reporting and analysis. If you are a mid market company, you shoukd choose something easy and simpler.

Get unparalleled features meant for SMBs.

Enthu is a perfect CallMiner alternative for businesses who need something sophisticated yet simple enough for day to day use. Enthu is conversation analytics simplified.

Why settle for lower accuracy?

CallMiner users often complain about lower speech to text accuracy and false positives in the analysis.

Enthu offers much better transcription accuracy.

Enthu supports multiple English dialects and offers the best in class accuracy for your customer conversations.

Declaration : All of the information is true as per best of our knowledge

Try Enthu - An easy & effortless alternative to CallMiner

Enthu’s capabilities

More reasons to choose Enthu over CallMiner

Speech analytics, minus the clutter

We have designed Enthu for busy contact center professionals like you. We also know the analysis paralysis that happens when you are overloaded with data. Enthu’s analytics and reporting is deep enough to cover all your requirements, yet simple enough to get you started within minutes. Leverage the power of speech analytics without flipping through tonnes of filters & data.

Premium features that drive better RoI when compared to CallMiner

Get the power of speech analytics starting at a fraction of the price. No annual contracts, no minimum rep commitment, no costly deployments. Get started with even a single agent and scale up as your need evolve.

Coach like a Pro

Enthu surfaces out the coaching opportunities based on the agent conversations so that you can drive better call outcomes. No need to random sampl the calls for QA. Enthu highlights the calls that need your attention so that you can focus more on coaching than on listening to the calls.

Built for multiple roles

Enthu is designed not just for call quality analysts but also for calling agents, QA & floor managers and general contact center voice roles. Enthu’s architecture is flexible in letting the user define the way they want to use the conversation intelligence for.

Enthu.AI : Speech analytics for performance driven contact centers

Enthu takes pride in being a complete speech analytics platform for driving contact center performance – it’s pocket friendly, easy to onboard & use, and comes with a support you can trust on. Sign up for a 14-day free pilot.