Searching for the best CallMiner alternative for your contact center? Try Enthu - the #1 alternative to CallMiner. Enthu’s AI driven speech Analytics ensures faster sales call QA without the need to listen to every single call, that too without breaking your bank.
Easy to onboard | No annual contracts | Cost effective
Both Eureka CallMiner & Enthu let contact centers and BPOs monitor agent performance and improve call outcomes. However, Enthu is simple to use, quick to onboard and is much more easy on your pocket. Enthu doesn’t require an on premise deployment and runs on cloud. Moreover, Enthu seamlessly integrates with your existing 3rd party VoIP dialers and CRMs and delivers analytics on your call data, without you doing anything extra.
Here’s a chart to explain the differences between CallMiner and Enthu.
Declaration : All of the information is true as per best of our knowledge
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More reasons to choose Enthu over CallMiner
We have designed Enthu for busy contact center professionals like you. We also know the analysis paralysis that happens when you are overloaded with data. Enthu’s analytics and reporting is deep enough to cover all your requirements, yet simple enough to get you started within minutes. Leverage the power of speech analytics without flipping through tonnes of filters & data.
Get the power of speech analytics starting at a fraction of the price. No annual contracts, no minimum rep commitment, no costly deployments. Get started with even a single agent and scale up as your need evolve.
Enthu surfaces out the coaching opportunities based on the agent conversations so that you can drive better call outcomes. No need to random sampl the calls for QA. Enthu highlights the calls that need your attention so that you can focus more on coaching than on listening to the calls.Â
Enthu is designed not just for call quality analysts but also for calling agents, QA & floor managers and general contact center voice roles. Enthu’s architecture is flexible in letting the user define the way they want to use the conversation intelligence for.
Enthu takes pride in being a complete speech analytics platform for driving contact center performance – it’s pocket friendly, easy to onboard & use, and comes with a support you can trust on. Sign up for a 14-day free pilot.
