One Platform = Empower Every Call, Every
Agent, Every Day
Improve revenue, reduce churn and deliver better customer service
with Enthu.AI's rich feature set
Free 14 days pilot
Quick setup
No Credit Card required
Who's Growing with Enthu.AI?
Quality assurance & monitoring
Improve revenue, reduce churn and deliver better customer service
with Enthu.AI's rich feature set
Auto QA
Automate quality checks to improve consistency and streamline evaluations.
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Call center reports
Get in-depth insights on performance metrics and key call data.
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Evaluation management
Get in-depth insights on performance metrics and key call data.
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Call calibrations
Align evaluations with standardized scoring to ensure consistent quality.
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Speech analytics & insights
Turn every conversation into powerful insights for smarter decisions.
Call transcription
Convert calls into text for easy analysis and actionable insights.
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Sentiment analysis
Detect and analyse customer emotions to drive better service and engagement.
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AI call summary
Generate quick call summaries to save time and highlight key insights.
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GenAI enabled call scoring
Use GenAI to score calls accurately and assess agent performance.
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Agent performance & training
Boost agent potential with personalized coaching and performance tracking.
Agent coaching
Deliver personalized coaching to boost agent skills and performance.
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Custom scorecard
Create tailored scorecards for precise and targeted evaluations.
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PII redaction
Automatically remove sensitive data to ensure privacy and compliance.
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Call library
Store and organize recordings for easy access and effective training.
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Unlock the full potential of Freshdesk + Enthu.AI
Equip your team with powerful tools to deliver exceptional service—
quicker and more efficiently than ever.
Free 14 days pilot
Quick setup
No Credit Card required
Stories of Impact
You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.
Alex McConville
Head of Central Sales
|
Enthu.AIÂ impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.
John TooHill
Marketing Manager
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Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.
Nicolette Montes
Intake Manager
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If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.
Matthew McKeown
VP Sales
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Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.
Scott Bierbryer
Chief Revenue Officer
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Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.
Chrissy Valdez
Director of Operations
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