enthu.ai

CALL CALIBRATION

Ensure Fair & Aligned Call Evaluations

Eliminate inconsistencies in call scoring with Call Calibration. Align evaluators, reduce bias, and improve QA accuracy with structured, standardized evaluation sessions.

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  • 30-day PoC available
  • Quick setup
  • 30+ integrations supported
Call-calibrations

Who's growing with Enthu.AI?

Achieve QA consistency across teams with structured call calibration sessions.

Calibration report

Actionable insights & reports

Compare evaluations, identify discrepancies, and refine QA processes with in-depth calibration reports. Say goodbye to misaligned coaching strategies.

Real-time calibration tracking

Real-time progress tracking

Monitor calibration session progress with visual indicators and automated reminders, ensuring timely completion by all participants. Say goodbye to untracked, delayed evaluations.

Master calibrator benchmarking

Appoint a Master Calibrator to establish a gold standard for scoring, ensuring all evaluations are measured against a unified criterion.  Say goodbye to subjective call ratings.

Fastest implementation, best support & quickest RoI across all quality management software

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Connects with tools you already use

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Revolutionize your agent coaching approach - Ask us how!

Stories of impact

You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.

Alex McConville

Head of Central Sales

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Alex-McConville

Enthu.AI impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.

John TooHill

Marketing Manager

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John-TooHill

Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.

Nicolette Montes

Intake Manager

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Nicolette Montes

If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.

Matthew McKeown

VP Sales

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Matthew McKeown

Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.

Scott Bierbryer

Chief Revenue Officer

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“Our compliance review time is down by 90%, and the platform makes it easy to monitor calls, share feedback, and drive team performance”

Lee Buckby

Head of Administration

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Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.

Chrissy Valdez

Director of Operations

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The future of call QA is here with Enthu.AI