INSURANCE BROKING

Build Trust, One Conversation at a Time

Insurance business is built on trust, empathy, and clarity. Whether it’s guiding customers through policy options, handling claims, or retaining loyal clients, every conversation matters. With Enthu.AI, you can ensure your conversations are effective, compliant, and customer-focused.

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Free 14 days pilot

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Quick setup

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No Credit Card required

Insurance data

Who's Growing with Enthu.AI?

Use cases tailored for Insurance Companies

Amount

Increase policy conversions

Analyze sales calls to understand the techniques that resonate with customers and coach agents to replicate those successes.

Security

Ensure compliance, always

Monitor 100% of calls for adherence to industry regulations, script guidelines, and disclosure standards, protecting your brand and your customers.

Information

Enhance claims handling

Gain insights into claims-related conversations to identify pain points, improve clarity, and streamline resolution processes.

Customer experience

Retain loyal policyholders

Analyze renewal conversations to understand customer concerns and increase retention rates through proactive solutions.

How Success looks like in Numbers

With Enthu.AI, Insurance companies have achieved.

28%

Increase in policy conversion rates

95%

Reduction in compliance violations

80%

Improvement in agent score

65%

Improvement in CSAT

Top Features Designed for Growing Contact Centers

Smart call monitoring

Automated quality monitoring

Evaluate 100% of customer calls with AI-driven quality analysis to ensure compliance and performance at scale. No more random sampling—monitor interactions at scale.

PHI/PII redaction

Safeguard sensitive customer data with automatic redaction of payment card information, social security numbers, and other personally identifiable details.

PII redaction
Sentiment analysis

Sentiment and emotion analysis

Capture and analyze customer sentiment to identify dissatisfaction, hesitation, or delight. Use these insights to train agents and improve call outcomes.

Script adherence tracking

Ensure agents are sticking to approved scripts for compliance and regulatory needs. Get instant alerts for deviations that could lead to risk.

Script adherence
Quick integrations setup

Seamless CRM integration

Sync call insights directly with tools like Salesforce, HubSpot or customer CRMs to create a unified view of customer interactions, improving follow-ups and sales processes.

Advanced reporting and dashboards

Visualize metrics like average handling time, conversion rates,compliance adherence and much more, in customizable reports and dashboards.

Agent dashboard

Fastest implementation, best support & quickest RoI across all
quality management software

Connects with tools you already use

Five9Five9
NICECXNICECX
TalkdeskTalkdesk
GenesysGenesys
AvayaAvaya
RingcentralRingcentral
Goto connectGoto connect
AircallAircall
DialpadDialpad
JustCallJustCall
SaleforceSaleforce
HubSpotHubSpot
Zendesk ToolZendesk Tool
FreshdeskFreshdesk

Stop letting missed insights holding you back

Get started with a 14 day free pilot.

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Free 14 days pilot

check

Quick setup

check

No Credit Card required

Stories of Impact

You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.

Enthu.AI impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.

Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.

If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.

Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.

Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.