Call center quality assurance software to build rockstar teams

Working with Enthu has given my team trackable parameters so that they can have targets & metrics in place to do their very best.

Enthu.AI makes my work a lot easier. We now have 100% call coverage & predictive call quality; unlike earlier where quality coverage was limited to a handful of calls.

I am a big fan of Enthu.AI as it has made reviewing calls so much easier.

Enthu UI is slick and easy to use and transcription quality is one of the best. The team is quick in response and helpful in accomodating requirements.

The best thing about Enthu.AI is their speech to text accuracy, 99% of the time it easily picks up the words, even with clients having a strong accent.

Enthu solved my call quality worries once and for all. The QA coverage is 100% and my quality guys do more and better monitoring in the same amount of time.

Enthu has made our customer conversations data searchable. I am particularly impressed by the way Enthu helped us identify customer dissatisfaction signals and address the concerns proactively, thus reducing our churn.