CALL CALIBRATION

Ensure Fair & Aligned Call Evaluations

Eliminate inconsistencies in call scoring with Call Calibration. Align evaluators, reduce bias, and improve QA accuracy with structured, standardized evaluation sessions.

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Free 14 days pilot

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Quick setup

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No Credit Card required

Call Calibration

Who's growing with Enthu.AI?

Achieve QA consistency across teams
with structured call calibration sessions.

call calibration report

Actionable insights & reports

Compare evaluations, identify discrepancies, and refine QA processes with in-depth calibration reports. Say goodbye to misaligned coaching strategies.

Real-time progress tracking

Monitor calibration session progress with visual indicators and automated reminders, ensuring timely completion by all participants. Say goodbye to untracked, delayed evaluations.

progress tracking
Calibrator scorecard

Master calibrator benchmarking

Appoint a Master Calibrator to establish a gold standard for scoring, ensuring all evaluations are measured against a unified criterion.  Say goodbye to subjective call ratings.

Fastest implementation, best support & quickest RoI across all quality management software

Connects with tools you already use

Five9Five9
NICECXNICECX
TalkdeskTalkdesk
GenesysGenesys
AvayaAvaya
RingcentralRingcentral
Goto connectGoto connect
AircallAircall
DialpadDialpad
JustCallJustCall
SaleforceSaleforce
HubSpotHubSpot
Zendesk ToolZendesk Tool
FreshdeskFreshdesk

Ready to extract value from conversations?

Get started with a 14 day free pilot.

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Free 14 days pilot

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Quick setup

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No Credit Card required

Stories of impact

You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.

Enthu.AI impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.

Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.

If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.

Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.

Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.

The future of call QA is here with Enthu.AI