AGENT COACHING
Make Good Agents Great Again with Smarter Coaching
Without the right coaching, even the most promising agents can plateau, leaving potential unrealized. With Enthu.AI’s, you’ll have the insights to coach smarter, faster, and more effectively—empowering your agents to exceed expectations on every call.
Free 14 days pilot
Quick setup
No Credit Card required
Who's growing with Enthu.AI?
What’s at Stake?
Let’s face it: traditional coaching methods don’t scale. Reviewing a
handful of calls per agent means missed opportunities for growth
and uneven feedback.
Missed chances to correct negative behaviours before they impact performance.
Inconsistent coaching creates uneven team performance and dissatisfied customers.
High agent turnover due to a lack of targeted and actionable feedback.
Speed, scale and insights - together
Coach with confidence
Deliver precise, actionable feedback by understanding exactly where each agent thrives—and where they need improvement.
Pinpointed attention
Skip the random sampling and dive straight into the conversations that highlight areas for coaching.
Create consistent top performers
Standardize coaching practices across teams, ensuring every agent is performing at their best.
Accelerate agent development
Help new hires ramp up faster by identifying learning opportunities early and providing targeted coaching from day one.
How success looks like in numbers
With Enthu.AI, businesses have achieved
60%
Average improvement in agent scores
55%
Faster ramp up time
48%
Reduction in complaints related to agent behaviour
75%
Increase in coaching efficiency
Fastest implementation, best support & quickest RoI across all quality management software
Don’t let compliance be an afterthought!
Turn every call into a coaching moment, creating a team of consistent
top performers and delivering unmatched customer experiences.
Free 14 days pilot
Quick setup
No Credit Card required
Stories of impact
You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.
Alex McConville
Head of Central Sales
|
Enthu.AI impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.
John TooHill
Marketing Manager
|
Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.
Nicolette Montes
Intake Manager
|
If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.
Matthew McKeown
VP Sales
|
Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.
Scott Bierbryer
Chief Revenue Officer
|
Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.
Chrissy Valdez
Director of Operations
|
