HEALTHCARE
Care Beyond Words
In healthcare, every conversation is a moment to build trust, ease concerns, and deliver exceptional care. With Enthu.AI, improve patient satisfaction, ensure agent compliance and streamline frontline operations. Your patients deserve better, and so does your team.
Free 14 days pilot
Quick setup
No Credit Card required
Who's growing with Enthu.AI?
Use cases tailored for appointment booking teams
Elevate patient satisfaction
Understand patient sentiment to identify frustration points and train your team to deliver empathetic, patient-first conversations.
Ensure compliance, always
Monitor 100% of calls for compliance with privacy regulations, ensuring patient data stays protected and your team stays audit-ready.
Streamline appointment scheduling
Identify and resolve scheduling bottlenecks to enhance efficiency and reduce patient wait times.
Optimize billing inquiriy
Make financial conversations clear and empathetic by understanding common patient concerns and equipping your team with the right responses.
How success looks like in numbers
With Enthu.AI, Healthcare contact centers have achieved.
30%
Increase in appointment scheduling efficiency
90%
Reduction in compliance related risks
80%
Improvement in agent onboarding
65%
Improvement in patient CSAT
Top Features designed for growing Contact Centers
Automated quality monitoring
Evaluate 100% of customer calls with AI-driven quality analysis to ensure compliance and performance at scale. No more random sampling—monitor interactions at scale.
PHI/PII redaction
Safeguard sensitive data of your customer with automatic redaction of healthcare info, disease info, lab results, insurance information etc.
Sentiment and emotion analysis
Capture and analyze customer sentiment to identify dissatisfaction, hesitation, or delight. Use these insights to train agents and improve call outcomes.
Script adherence tracking
Identify which scripts and approaches work best, and standardize them across your team.
Call summaries
Save time by generating concise summaries of every conversation for faster follow-ups and documentation, and push them to your CRM.
Advanced reporting and dashboards
Visualize metrics like average handling time, conversion rates, compliance adherence and much more, in customizable reports and dashboards.
Fastest implementation, best support & quickest RoI across all
quality management software
Set a new standard in healthcare communication!
Get started with a 14 day free pilot.
Free 14 days pilot
Quick setup
No Credit Card required
Stories of impact
You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.
Alex McConville
Head of Central Sales
|
Enthu.AI impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.
John TooHill
Marketing Manager
|
Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.
Nicolette Montes
Intake Manager
|
If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.
Matthew McKeown
VP Sales
|
Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.
Scott Bierbryer
Chief Revenue Officer
|
Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.
Chrissy Valdez
Director of Operations
|
