GENESYS INTEGRATION

Get Started with Enthu.AI’s Genesys Integration

Integrate Enthu.AI with your Genesys system effortlessly. Our pre-built connectors make it easy to get started, so you can focus on improving team performance and customer satisfaction—without the complexity of long setups.

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Free 14 days pilot

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Quick setup

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No Credit Card required

Genesys integration

Who's growing with Enthu.AI?

Built perfectly for Genesys users

Enthu.ai+Genesys

Integration made simple

Integration made simple We know that adding new tools to Genesys can feel like a challenge. With Enthu.AI, it doesn’t have to be. Our connectors are designed to get you up and running fast, so you can skip the setup stress and get straight to the results.

  • Quick onboarding: Go live in days, not weeks.
  • Hassle-free setup: No coding or technical expertise required.
  • Dedicated support: Our team ensures your integration is smooth and seamless.

Proven and reliable

When it comes to reliability, we don’t compromise. When you choose Enthu.AI, you're choosing a solution that works seamlessly with Genesys and grows with your business.  We’ve tested everything to ensure maximum stability and scalability.

  • Enterprise-grade performance: Built to handle high call volumes with ease.
  • Real-time sync: Ensure data flows seamlessly between systems.
  • Full support: Our experts are here whenever you need them.
Secure integration

Supercharge your Genesys experience with Enthu.AI

100-coverage

100% QA coverage, automatic

Let AI listen to 100% of your calls. Get an AI-driven compliance score.

Customization

Do-it-yourself platform

Customize the software to match your needs, all by yourself. No need for cumbersome support tickets. It’s just like IKEA.

Library

Playback library

Want to create a call list, your Spotify-like list for the agents? It’s as easy as ABC within Enthu.AI.

Filter

Exhaustive filtering

No more random sampling for quality. Intelligent filters help you identify calls that matter, all in split seconds.

Evaluation

Evaluation management

Something worth your and your agent’s attention? Just drop them feedback right then and there. No need to juggle multiple software, emails, and Excel sheets.

Report

Insights & reporting

Powerful insights on customer experience, agent performance, and team performance, right within a single dashboard.

Fastest implementation, best support & quickest RoI across all
quality management software

Why Genesys users love Enthu.AI?

While other providers make a delay, Enthu.AI ensures a fast and reliable setup.

Out-of-the-box integrations

Pre-built connectors eliminate delays.

Streamlined onboarding

Quick configurations tailored to your needs.

Real-time
sync

Data flows effortlessly between systems.

“Save valuable time, reduce operational disruption, and start seeing ROI from day one”.

Maximize the power of Genesys + Enthu.AI

Let’s get your team the tools they need to deliver exceptional
customer experiences—faster than ever.

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Free 14 days pilot

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Quick setup

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No Credit Card required

Connects with tools you already use

Five9Five9
NICECXNICECX
TalkdeskTalkdesk
GenesysGenesys
AvayaAvaya
RingcentralRingcentral
Goto connectGoto connect
AircallAircall
DialpadDialpad
JustCallJustCall
SaleforceSaleforce
HubSpotHubSpot
Zendesk ToolZendesk Tool
FreshdeskFreshdesk

Stories of impact

You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.

Enthu.AI impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.

Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.

If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.

Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.

Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.