FINANCIAL AND LENDING
Understand Every Customer. Improve Every Interaction
Your customers demand clarity, empathy, and precision in every conversation. With Enthu.AI, exceed expectations effortlessly.
Boost loan conversions, improve collections, and ensure compliance adherence. Empower your financial call center to deliver results that truly matter.
Free 14 days pilot
Quick setup
No Credit Card required
Who's Growing with Enthu.AI?
Use cases tailored for Lending & Financial Services
Increase loan conversions
Identify winning conversational techniques by analyzing 100% of calls. Provide agents with actionable feedback to improve approval rates and create a seamless loan origination process.
Ensure compliance, always
Monitor every call for adherence to scripts, regulations, and privacy standards. With automated QA and PCI/PII redaction, you can stay audit-ready 24/7.
Simplify collections processes
Understand customer intent during collections calls to identify hardships and improve promise-to-pay rates. Drive better outcomes with sentiment-based insights.
Enhance customer experience
Make financial conversations clear and empathetic by understanding common patient concerns and equipping your team with the right responses.
How Success looks like in Numbers
With Enthu.AI, Insurance companies have achieved.
28%
Increase in policy conversion rates
95%
Reduction in compliance violations
80%
Improvement in agent score
65%
Improvement in CSAT
Top Features Designed for Growing Contact Centers
Automated quality monitoring
Evaluate 100% of customer calls with AI-driven quality analysis to ensure compliance and performance at scale. No more random sampling—monitor every interaction effortlessly.
PHI/PII redaction
Safeguard sensitive customer data with automatic redaction of payment card information, social security numbers, and other personally identifiable details.
Sentiment and emotion analysis
Capture and analyze customer sentiment to identify dissatisfaction, hesitation, or delight. Use these insights to train agents and improve call outcomes.
Script adherence tracking
Ensure agents are sticking to approved scripts for compliance and regulatory needs. Get instant alerts for deviations that could lead to risk.
Seamless CRM integration
Sync call insights directly with tools like Salesforce, HubSpot or customer CRMs to create a unified view of customer interactions, improving follow-ups and sales processes.
Advanced reporting and dashboards
Visualize metrics like average handling time, conversion rates,compliance adherence and much more, in customizable reports and dashboards.
Fastest implementation, best support & quickest RoI across all
quality management software
Set a new standard in healthcare communication.
Get started with a 14 day free pilot.
Free 14 days pilot
Quick setup
No Credit Card required
Stories of Impact
You can pick Enthu.AI in a few hours, unlike our previous speech analytics partner that took 6 months to configure.
Alex McConville
Head of Central Sales
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Enthu.AIÂ impacted our appointment set rates by 5% & reduced new agent onboarding time by half by making our sales coaching much efficient.
John TooHill
Marketing Manager
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Enthu.AI has made it easier to see an overall performance of my team. It has been very useful when providing feedback and coaching to our agents.
Nicolette Montes
Intake Manager
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If you want to accelerate sales rep’s growth and be proactive in coaching rather than reactive, Enthu.AI is a no-brainer.
Matthew McKeown
VP Sales
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Enthu is helping us deep dive into a high volume of calls which would otherwise require significant time, resources and effort.
Scott Bierbryer
Chief Revenue Officer
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Enthu.AI offers a good way to interact with our call recordings. It’s pricing made it a no brainer.
Chrissy Valdez
Director of Operations
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